Essential Questions to Ask When Choosing the Perfect Pet Boarding Facility for Your Furry Friend

Essential Questions to Ask When Choosing the Perfect Pet Boarding Facility for Your Furry Friend

As a loving pet parent, it’s crucial to find the perfect pet boarding facility that keeps your furry friend comfortable, secure, and well-cared for. From ensuring their safety and meeting individual needs to offering convenient services and personalized care, there are many factors to consider when choosing a perfect facility. This article will provide you with essential questions to ask to simplify your search and give you peace of mind while you’re away.

Researching Pet Boarding Facilities

Seeking Recommendations

Begin your search by asking for recommendations from fellow pet parents, reading online reviews, and consulting your veterinarian. Most veterinarians maintain a list of trusted pet boarding facilities to recommend to clients based on their pets’ needs and temperaments. Use these suggestions as a starting point for finding the perfect facility.

Considerations Related to Location and Accessibility

Location and accessibility are crucial considerations when selecting a pet boarding facility. You’ll want to find a facility within easy reach, so you can drop off and pick up your pet without hassle. Additionally, consider the facility’s operating hours to ensure they align with your schedule.

Importance of Visiting Facilities

Before making any decisions, it’s essential to visit each facility in person. This allows you to evaluate the cleanliness, safety, and overall atmosphere of each facility firsthand and determine how comfortable your pet will be in their temporary home.

Evaluating the Facility’s Environment

Cleanliness and Safety

While visiting, assess the cleanliness and safety features of the facility. This includes cleanliness of the kennels, common areas, and outdoor spaces. Also, inquire about the facility’s pest control procedures, emergency plans, and security measures to ensure the safety of your pet during their stay.

Outdoor Area for Exercise and Play

A quality pet boarding facility will have an outdoor area where pets can exercise and play. Ensure that the outdoor play area is safe, secure, and spacious, and find out if the facility has separate play areas for dogs of different sizes or temperaments. Also, ask about the facility’s schedule for outdoor playtime and supervision during these activities.

Staff Qualifications and Experience

Training and Certifications

Ask about the training and certifications of the staff working at the facility. The staff should be familiar with basic pet care, first aid, and managing emergency situations. Certifications from organizations like the Professional Animal Care Certification Council, National Association of Professional Pet Sitters, or Pet Care Services Association are especially noteworthy and can provide additional peace of mind.

Staff-to-Dog Ratio

To ensure your pet receives adequate attention and supervision during its stay, ask about the staff-to-dog ratio at the facility. This will help you better understand how closely your pet will be monitored and cared for while you’re away.

On-call Veterinarian Availability

Confirm that the facility has an on-call veterinarian who can address any illness or injury your pet might suffer during their stay. Knowing your pet’s caregiver has access to a professional at all times should provide added reassurance.

Facility Policies and Procedures

Inquire about the facility’s policies and procedures, including feeding schedules, medication administration, and emergency protocols. Make sure you understand how the facility will accommodate your pet’s routine and any special requirements they may have.

Feeding Schedules

Ask about the facility’s feeding schedule and ensure it aligns with your pet’s regular routine. It’s important to know if the facility will feed your pet according to your instructions and if they will accommodate any special dietary needs or preferences.

Administration of Medications

If your pet requires medication, inquire about the facility’s medication administration procedures. Make sure the staff is capable and comfortable administering medications, and ask if there will be any extra costs associated with this service.

Emergency Protocols

Discuss the facility’s emergency protocols to understand how they will handle any unforeseen situations during your pet’s stay. This should include plans for natural disasters, injuries, illness, and any other emergencies that could occur.

Value-Added Services

Many pet boarding facilities offer additional services that cater to specific needs or provide extra convenience for pet parents. Here are some value-added services you might consider when choosing the perfect boarding facility.

Pet Day Care

Pet day care services provide supervised playtime and socialization for your pet during their stay. Consider facilities that offer day care services, like Central Bark in Franklin. Day care is especially beneficial for pets who require extra stimulation, socialization, or exercise during the day.

Pet Grooming

Some facilities offer on-site grooming services to keep your pet clean and well-groomed during their stay. A facility that offers grooming services, such as dog grooming in Sheboygan, WI can save you time and effort by taking care of grooming needs while you’re away.

Veterinary and Health Services

Many boarding facilities are affiliated with veterinary clinics or have on-site veterinary staff. These facilities can address your pet’s health needs quickly and efficiently during their stay. Look for facilities with a website featuring details about their veterinary services, so you know whom your pet’s caregiver will be and the procedures in place to care for them.


Choosing the perfect pet boarding facility for your furry friend requires thorough research and attention to detail. By asking essential questions about staff qualifications, facility policies, environment, and value-added services, you can find a facility that provides personalized care and ensures a stress-free experience for both you and your pet.